OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
77 ratings and 56 comments received in the last 90 days.
12 March 2026
Handled very professionally
04 March 2026
Carlie could not have been better, super attentive and helpful. Made the whole process smooth and easy.
25 February 2026
Just a really professional outfit. Very easy to talk with and a good and friendly staff.
23 February 2026
staff was helpful, cordial, answered all the questions, paperwork done on time
22 February 2026
Service was perfect.
20 February 2026
From triggering my enquiry to driving out the door the everything was really easy.
17 February 2026
The vehicle arrived earlier than expected, and the service is good.
15 February 2026
Emma was excellent and guided me every step of the way
30 January 2026
Josh was brilliant and the experience was easy
15 April 2026
Work carried out as requested / on time
14 April 2026
It was with agijda who was extremely helpful However the person who explaining the new system to her was condescending towards her
13 April 2026
Friendly and knowledgeable service team
12 April 2026
Agija , who helped me, was friendly and efficient. She even ensured my car was cleaned promptly so I could get away on time.
11 April 2026
Service done quickly and requirements advised clearly
10 April 2026
They went out of their way to help with all sorts of additional problems
08 April 2026
Prompt attention and good communication and advice
06 April 2026
The team were expecting me and a waiting service had been agreed before hand. Handover was efficient and I was promised a call when the car was ready.
05 April 2026
Work completed on time and kept informed of progress
05 April 2026
You sent a video saying that one tyre had a bulge which should be replaced and the other tyre had a wheel nut missing which should be fixed also then gave the car back to my daughter without fixing them why? It's now in Glasgow garage for repair!
FIND Douglas Park Edinburgh.
Address
- 19 Seafield Road East, Edinburgh, EH15 1ED
Opening Hours
- Mon–Fri:09:00 - 19:00
- Sat:09:00 - 17:00
- Sun:11:00 - 17:00
Phone
- 0131 468 7373
Edinburgh as well as surrounding areas including Musselburgh, Bonnyrigg, Dalkeith and Tranent
Address
- 19 Seafield Road East, Edinburgh, EH15 1ED
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 12:30
- Sun:Closed
Phone
- 0131 468 7373
Edinburgh as well as surrounding areas including Musselburgh, Bonnyrigg, Dalkeith and Tranent
24 March 2026
Excellent Service