OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
103 ratings and 61 comments received in the last 90 days.
26 June 2025
From walking into the showroom, Emma has been friendly, professional, and knowledgeable. She has been in regular communication throughout the buying process , collection of car and follow up. I would not hesitate to recommend her and this mini centre
20 June 2025
Excelled product knowledge and so into the mini brand that it became infectious. Jimmy was a pleasure to deal with.
14 June 2025
Very informative and helpful staff
11 June 2025
Average - didn't feel they were interested when we said we wanted a new car instead of a used car. Didn't feel like the experience we would expect buying a new Mini. We made a big purchase but it didn't feel that was reflected in the service received
09 June 2025
Professional courteous
02 June 2025
Emma was very helpful from start to finish. We were made very welcome and I was kept informed from ordering my new mini until it was delivered to site and then picked up
13 May 2025
We are happy with the car and with the service we received from James.
01 July 2025
All we asked for was done. We were treated courteously and kept up to date with progress. Exceptional work done to get extra work done us which was onbtbecsame day. Much appreciated.
01 July 2025
Sean said to me that the Manager would be in touch with me regarding this matter but nobody has contacted me. I gave Sean the time and date of my telephone call to your garage expressing concern about the warning light
25 June 2025
See above
24 June 2025
service completed as expected and the car was valeted - always a bonus
24 June 2025
Excellent and efficient staff
24 June 2025
Service and MOT completed quickly and car delivered back as requested.
24 June 2025
Service was carried out
23 June 2025
As above
22 June 2025
Prompt, informative and friendly staff.
20 June 2025
To the answer above. Just feel let down with communication
06 July 2025
All staff interactions were great however as previously stated the lack of negotiation power at purchase was disappointing.